Hours and Location

Office Location

Office of International Services
Student Services Building, 1200 West Harrison Street, Suite 2160
Chicago, IL 60607
MAP

Contact Information

Service Hours

Front Desk
Monday - Friday, 8:30 a.m. - 5:00 p.m.

During this time, visitors may drop-off or pick-up documents, register for events, and ask general questions. Front desk staff are not able to advise on immigration regulations or a specific cases.

Open Advising
Monday - Thursday, 10:30 a.m. - 3:30 p.m., Friday by appointment

Open Advising is a time for international students (F-1, J-1, other visa categories, and prospective students) and scholars (J-1 scholar, H-1B, O-1, etc.) to meet with an advisor to ask immigration-related or case-specific questions without a scheduled appointment. OIS Advisors are also available to discuss cultural adjustment issues and to assist with navigating UIC resources. Outside of Open Advising hours, an appointment is needed to meet with an advisor. 

Immigration Check-in
International Students: Monday - Friday, 8:30 a.m. - 5:00 p.m.

J-1 Scholars: Mondays & Thursdays, 2:00 p.m. Please arrive at 2:00 p.m. with your immigration documents and proof of health insurance. If you are unable to attend the standard J-1 Scholar check-in time, please email (ois@uic.edu) or call (312-996-3121) to schedule an appointment.

H-1B & O-1: By appointment. Please email (ois@uic.edu ) or call (312-996-3121) to schedule an appointment.

All other non-student scholars, visitors, and employees: Monday – Friday, 8:30 a.m. – 5:00 p.m. or via email to ois@uic.edu. 

All new members of the UIC international community must visit OIS upon arrival to complete the Immigration Check-in. International students may find more information about the Immigration Check-in process and required documents here. J-1 Scholars may find more information here.

 

Emergency After Hours Contact 

The Office of International Services' Emergency After-Hours Contact is the university's official response to federal regulations impacting travel by international students, scholars, and their dependents. Any one of these individuals who may be experiencing one of the following situations may contact the Emergency After-Hours Contact:

1. If you are denied boarding a flight bound to the U.S., or denied entry into the U.S., where all of your immigration documentation is valid and you are a current student, scholar, or dependent; or
2. If you are detained at an airport or a U.S. Port of Entry (e.g. border-crossing, seaport, etc.).

The Emergency After-Hours Contact phone number is: 1-312-415-0334 (from abroad: 001-312-415-0334).

Please note the exceptions to calling this number below:

• If you forgot or lost your immigration documents (DS-2019, I-20, EAD card, Approval Notice, etc.) do not call the number. Instead, email your OIS advisor for assistance.
• If your visa application is delayed or denied, do not call the number. Instead, email your OIS advisor for assistance.
• If you are currently in Chicago, do not call the number. Instead, email your OIS advisor or come to OIS during business hours.
• If UIC does not sponsor your immigration status, do not call the number. Instead, contact your immigration sponsor for assistance. (Example: Fulbright, F-1 OPT or J-1 AT through another institution, etc.).
• If you are in the U.S. and hurt or in danger, do not call this number. Instead, call 911. If you are over-seas call emergency services in that country.